CAMDEN ROCKS FESTIVAL LTD
Privacy Policy
We’ve compiled this privacy policy to let you know how Camden Rocks Festival Ltd collects data about you, when and how we use it, and your rights with regards to your personal data.
If there’s anything you don’t understand, please contact us at [email protected] and we’ll be happy to help you.
How do we collect and use your data?
• When you buy a ticket for Camden Rocks Festival through an authorized ticket agent, the ticket agent provide us with some basic information in order to provide you access to the festival on the day. This information includes your name, postcode, the last four digits of the card you used to purchase your ticket and IP Address. They may also provide us with anonymous basic “demographic data” about our customer basis as a whole, such as gender and geographical location which allow us to analysis our customer base. We choose our authorized ticket agents very carefully so ensure they are reputable agencies, but you should also check the privacy policy of these sites when purchasing a ticket through them, to ensure you are happy with their company policies.
• If you sign up for our mailing list we will collect your name and email address. Through our third party mailing list host, we may also collect ‘behavioural data’ about whether you open our emails and click on them, which helps us to understand how successful (or not!) our mail out campaigns have been.
• If you apply to us for a complimentary carers ticket then we will collect your contact details and some personal health related data to verify your application. This information is securely deleted after the event date has passed.
• If you apply to us to volunteer at the festival then we will collect your contact details and some personal details regarding your previous volunteering experiences. This information is securely deleted after the event date has passed.
• If you apply to perform at the festival then we will collect your contact details and information regarding your band such as social media links, biography, artwork and anything else you choose to submit to us. We retain this information for our personal records, so that our booker can refer back to it if they have a performance slot they are looking to fill.
How do we share your data?
• We use Google Analytics (third party) to provide us with information on who visits our website. This may include your IP address, approximate geographical location, referral source, length you browsed our site, number of page views, number of unique visits etc. To collect this information our website uses cookies (please refer to our cookie policy here).
• We will on occasion share general “behavioural” and “demographic” data collected from analysis of our data base to event partners and advertisers to help us target appropriate advertising and event partners e.g. if an event partner is looking to work with a specific age group or gender, which our customer base covers.
• We may on occasion run activity such as competitions through third party marketing and social media applications. Whilst we choose any third party marketing providers carefully, the privacy policies of these companies are not within our control and you should check the privacy policy of these sites when engaging with activity run through them to ensure you are happy with their policies.
• Your information will be retained by Camden Rocks Festival Ltd in the case of a change of ownership or directorship.
• Will we never pass on your email to a third party without your express prior permission.
How do we look after your data?
• To ensure that we safeguard and keep secure your information, we have internal security measures and processes in place to ensure your data is protected from unauthorized access.
What are your rights?
You have the right:
• To request a copy of information we hold about you
• Ask us to update the information we hold about you
• To ask us to delete the information we hold about you
• To ask us to restrict how we use the information we hold about you
If you would like to exercise any of these rights, please email [email protected] at any time.